What Personal Information About Users Does Saudi IPTV Collect?

At Saudi IPTV, we prioritize your privacy and security. We collect the following personal information when you use our services: Account Information: Name, email address, phone number, and payment details to create and manage your account. Subscription Details: Information related to your subscription plan, payment history, and services used. Usage Data: Data regarding how you interact with our platform, including viewing habits, device type, IP address, and geographic location, to improve your experience. Communication Records: Any information you share with us through customer support, such as messages or feedback. We ensure that all data is handled in accordance with our privacy policy and local regulations to protect your information.

2. Cookies and Web Beacons

Saudi IPTV uses cookies and web beacons to enhance your experience on our platform. Cookies are small files stored on your device that help us remember your preferences, improve functionality, and track usage patterns. Web beacons, or tracking pixels, are small graphic images used to monitor your activity and gather information about how you interact with our website. The cookies we use include: Essential Cookies: These are required for the core functionality of our service, such as logging into your account and managing your subscription. Performance Cookies: These help us analyze how our website performs and allow us to make improvements for a better user experience. Functional Cookies: These cookies enable certain features, such as saving your preferences or settings. Advertising Cookies: These are used to deliver personalized ads based on your interests and browsing history. You can manage or disable cookies through your browser settings, but please note that doing so may affect your experience on Saudi IPTV.

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3. Third Party Payment Gateway – Financial Information

Saudi IPTV uses third-party payment gateways to process your transactions securely. These gateways are responsible for handling your financial information, such as credit card details, debit card details, and billing information. We do not store any sensitive financial data on our servers. The third-party payment providers we work with include trusted services like PayPal, Stripe, and others. These services are fully PCI DSS compliant, ensuring your payment information is protected during processing. By using our platform to make payments, you acknowledge that your financial information will be handled directly by these third-party providers, in accordance with their privacy policies and terms of service. For your security, we recommend that you review the privacy policies of the payment providers to understand how your financial data is managed.

4. Disclosure Children’s Privacy

Saudi IPTV is committed to protecting the privacy of children. Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under the age of 13, we will take steps to delete such information as quickly as possible. Parents or guardians of children who believe their child may have provided personal information through our platform are encouraged to contact us immediately. We will take necessary actions to remove such data from our records. For more information on how we protect children's privacy, please refer to our full privacy policy.

5. Data transfer, storage & processing globally

Saudi IPTV operates on a global scale, and as such, your personal information may be transferred, stored, and processed in countries outside of your own. By using our services, you consent to the transfer of your data to servers located in different regions, including but not limited to, the United States, European Union, and other countries where our service providers and partners operate. We ensure that all data transfers are protected by industry-standard encryption and comply with data protection regulations, such as the General Data Protection Regulation (GDPR) for users in the European Union. Our service providers are also required to implement security measures to safeguard your data during transfer and storage. We take all reasonable steps to ensure that your information is handled securely and in accordance with applicable privacy laws, regardless of where your data is processed.